We are a small, family-owned independent pet store, serving
the greater Windsor/Essex County area since 2001. Angie and
Nick purchased the business in 2004, and it has been our pleasure
these past 5+ years to help bring so many wonderful creatures
into our customers’ homes and families. Seeing the joy
in our customers’ eyes when they passionately talk to
us about their pets is for us what makes this such a great
business to be in.
All of our employees and volunteers
bring to the table a wide and deep breadth of experience,
as they are also pet lovers and exotic animal hobbyists
themselves in their personal time. While our staff are very
knowledgeable and eager to share, we are not too proud to
think we know it all, as pausing and taking the time to
research a customer’s question keeps us learning too,
in addition to “getting it right the first time.”
We train our staff to be good listeners,
and not pushy salespeople. It does us no good in the long
run if our customers are not happy, as word-of-mouth is
the most genuine and sincere form of advertising. At the
end of the day, we want our customers to be exceptionally
pleased with the experience of shopping in our store, and
also have the knowledge and confidence to care for the health
and well-being of their new pet. Regrettably, sometimes
miscommunication occurs. If you are not completely satisfied
with us, please contact Angie directly, as constructive
feedback is the only way our team can learn and practice
to better serve you into the future.
angie@greenearthexotics.com
With that, we encourage you to poke
around this website. If you have any suggestions such as
good links to share, products to offer, pictures to add,
or anything else that may come to mind, please feel free
to contact us.
And most importantly, please stop by our store in Tecumseh,
Ontario (just east of Windsor) so that we can meet you face
to face and introduce you to the world of Green Earth Exotics.
An Adventure just through
our Door,
A lot like a Zoo, yet it’s a Store!